PRIVACY AND COOKIES POLICY
BREW KARMANA FRUIT TEA, ENERGIES YOURSELF BEFORE WE BEGIN!
1.1 We are committed to safeguarding the privacy of our website visitors and customers; in this policy we explain how we will handle your personal data.
2. What information do we collect? and How we use your personal data
2.1 When you visit our website, make an enquiry or booking with us, or purchase products/ vouchers we will collect personal data about you. this may include your name, telephone number, email address and your postal address. The reason for this is to be able to fulfill the contract or to maintain a record of your booking/purchases with us for both our protection in the unlikely event of any future claim from your visit. We might also contact you be email/text, for confirmation of your bookings/purchases and to keep you informed of relevant products and offers we can provide (our legitimate interest). When we email/text, we might use servers outside the EEA. Please see below for more information in regards to international transfers, but these will always be made from countries of adequacies and if based in the USA, covered by privacy shield, https://www.privacyshield.gov/welcome
You will always be able to unsubscribe from any communication from us.
2.2 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The Data may be processed monitoring and improving our website and services The legal basis for this The legal basis for this processing is the consent by accepting our cookies when you arrive on the website.
2.3 We may process your account data (“account data”). The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent and our legitimate interests, namely the proper administration of our website and business.
2.4 We may process information that you post for publication on our website or through our services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
2.5 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of dealing with your enquiry, offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
2.6 We may process [information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website] (“transaction data”). The transaction data may include your contact details, (please note: we never store your card details. Financial transactions relating to our website and services handled by our payment services providers, PayPal). The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
2.7 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.8 We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
2.9 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.10 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.11 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process [any of your personal data] where such processing is necessary for compliance with a legal obligation to which we are subject, or] in order to protect your vital interests or the vital interests of another natural person.
3. Providing your personal data to others
3.1 We may disclose your personal data to any member of our group of companies this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
3.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.4 Financial transactions relating to our website and services handled by our payment services providers, PayPal, Stripe, Google Pay and Apple Pay We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. If you choose and tick save card checkbox The payment methods are stored securely in Stripe’s vault and never touch our server. We never store customers’ credit and debit card information on our server. Note: if the cart contains a subscription, there will be no checkbox because the payment method will be saved automatically. There will also be no checkbox for guest checkout as a user must be logged in to save a payment method. You can find information about the payment services providers’ privacy policies and practices at their websites links as below.
3.6 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. International transfers of your personal data
4.1 In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2 Karmana ltd have Office and Outlet in the United Kingdom.
4.3 The hosting facilities for our website are situated in USA. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from http://www.bbb.org/EU-privacy-shield/for-eu-consumers/ Our Host complies with EU-US Privacy Shield and Swiss-US Privacy Shield Frameworks https://www.privacyshield.gov/
5. Retaining and deleting personal data
5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained.
For website visitors the Google Analytics Data Retention is set to 38 months before user-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers. When data reaches the end of the retention period, it is deleted automatically on a monthly basis.
5.5 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3 We may notify you of changes to this policy by email or through the private messaging system on our website.
7. Your rights
7.1 In this Section 7, we have summarised the rights that you have under The General Data Protection Regulation (GDPR), data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
7.2 Your principal rights under data protection law are:
The GDPR provides the following rights for individuals:
1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling.
The ICO has published a complete guide that explains these rights, details can be found here.
8. Third party websites
8.1 Our website includes hyperlinks to, and details of, third party websites.
8.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
9. Personal data of children
9.1 Our website and services are targeted at persons over the age of 16.
9.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
10. Updating information
10.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
11. About cookies
11.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
11.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
11.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
12. Cookies that we use
12.1 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
Necessary cookies: –
• __cfduid – Used by the content network, Cloudflare, to identify trusted web traffic.
• CookieConsent – Stores the user’s cookie consent state for the current domain
• wc_fragments_# – maintain the state of your shopping cart as you navigate our website
• AJAX cart fragments. & __atrfs – maintain the state of your shopping cart as you navigate our website and booking functionality.
• __atuvc – Updates the counter of a website’s social sharing features.
• __atuvs – Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis.
• _at.cww – Used by the social sharing platform AddThis
• at-rand – social sharing platform AddThis
• bt2 – Used by the social sharing platform AddThis to keep a record of parts of the site that has been visited in order to recommend other parts of the site.
• di2 – Updates the counter of a website’s social sharing features.
• DoubleClick cookies – These cookies are provided by our online advertising suppliers, and are used so we can show our internet adverts on other sites. Some of our web pages may contain electronic images that help us to see how users interact with these pages. They may also provide DoubleClick with information about these interactions. For more information, please see https://support.google.com/adsense/answer/180609?hl=en&ref_topic=23390
• Loc – Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level).
• Mus – social sharing used by addthis.com
• NID – Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads
• Sess – user’s browser supports cookies.
• SEUNCY – identifies the user’s device for return visits.
• TapAd_DID – determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.
• TapAd_TS – determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.
• TDCPM – identifies a returning user’s device. The ID is used for targeted ads
• TDID – identifies a returning user’s device. The ID is used for targeted ads.
• test_cookie – Used to check if the user’s browser supports cookies.
• Uid – make it possible for the user to share content across social networks and provide detailed statistics to various providers.
• Uuid – Collects data on the user’s visits to the website, such as what pages have been loaded.
• uuid2 – identifies a returning user’s device
• uuidc – user’s visits to the website, such as what pages have been loaded
• uvc – Detects how often the social sharing service
• vc – Used by the social sharing platform AddThis
• xtc – Registers the user’s sharing of content via social media
13. Cookies used by our service providers
(G) http://www.addthis.com/privacy – close
14. Managing cookies
14.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
14.2 Blocking all cookies will have a negative impact upon the usability of many websites.
14.3 If you block cookies, you will not be able to use all the features on our website.
15. Cookie preferences
16. Our details
16.1 This website is owned and operated by karmana ltd, trading as Karmana Vegan/Vegetarian Cuisine and Fresh Juice Bar.
16.2 Our principal place of business is at 79 Broadmead Avenue, Northampton, NN3 9RA.
16.3 You can contact us:
(a) by post, to the postal address given above
(b) by using our website contact form http://karmana.co.uk/contact/